About Me
- Well-organized, efficient, a quick learner and self-motivated.
- Possess excellent verbal and written skills along with interpersonal, leadership and organizing skills.
- Ability to handle multiple tasks and work independently as well as in a team.
- Functional knowledge of Ms-Word, Ms-Excel, Ms-Power Point & Ms-Access.
- Highly motivated team player with presentation and analytical skills, and always willing to work in challenging and cross-platform environment.
- Responsible for handling a quality of a team, providing voice and accent training.
- Played a required critical role in bringing the sales up and the learning curve to meet the targets.
- Involved in monitoring calls, giving feedback and motivating people to achieve their goal.
- Organizing training and development programs to sharpen the skills and knowledge of team members.
- Plan and managed introduction of new tools, technology and process improvement in order to improve productivity, quality and cycle time.
- Developing high performing and motivated team.
- Always stood out among peers in performance in terms of production and quality.
- Telephonic conversation with Dish Network customer’s in order to solve there queries and up-sale value added service.
- To relay information in a courteous and professional manner while displaying a sense of urgency with every call.
- Assisting the manager in various operational activities.
- Have stretched to help the business by volunteering overtime.
- Actively involved in promotion of new launched services us.
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